Lean Six Sigma

//Tag:Lean Six Sigma

5S in a Large ICU Hospital Supply Room

In a high-speed time-lapse video, watch how nurses implement 5S in an ICU supply room to improve their workspace. 5S is a core tool used in the Lean methodology for business improvement. As indicated in the above picture, it consists of 5 steps: Sort Set in Order Shine Standardize Sustain Let’s explore each of these [...]

Lean Six Sigma and Performance Measurement at Wisconsin DOT

We often think of state Departments of Transportation as inefficient, especially the Division of Motor Vehicles. However, Wisconsin DOT developed a strong performance measurement and continuous improvement program in 2013. Wisconsin DOT uses their MAPSS Program to measure how they are doing and have implemented Lean Six Sigma to drive improvement where needed. These core [...]

Conflict Management and Resolution

Conflict is universal, and you can expect to encounter it during Lean and Six Sigma project work. While the video from Humber Health Sciences of Canada focuses on teachers and students in a hospital setting, their recommendations for managing and resolving conflicts are generic and apply to dealing with conflict in project teams. Conflict should [...]

The Power of a Statistical Test – Revisited with Calculations

In an earlier blog, we discussed the power of a statistical test. We repeat that blog with the addition, following the video link, of referral to a suite of calculators that you can use to calculate the power in many applications you may face. First, the original blog. What is the power of a statistical [...]

8D Problem Solving

There are many problem-solving methodologies. One that has been used around the world for many years, particularly in automotive-related industries, is 8D Problem-Solving, used by Ford and required internally and of its suppliers. Ford developed 8D, also known as Team-Oriented Problem-Solving (TOPS) in 1987, which has 8 Steps: D1 – D8.  D1: Form a team [...]

Using Six Sigma in an HR Environment

Six Sigma is a methodology that is used to improve processes, whether they are from manufacturing or services. Human Resources is a major business department that provides services to an organization. Marcia Rhodes from WorldatWork TV interviews Michaela Leo, Compensation Leader with a major pharmaceutical firm to learn how Six Sigma can be used to [...]

Thought Maps for Six Sigma Projects

How do you capture what occurred on a project in an easy-to-understand manner, communicate it, and document project questions such as what methods were used, what solutions were explored, and lessons learned? The answer is the Thought Map originally proposed and developed by Cheryl Hild, Doug Sanders, and Bill Ross in 2000. From project start [...]

Lean Thinking at Miami Children’s Hospital

Healthcare costs continue to soar. But one hospital system has combated the trend. Take a look at the journey Miami Children’s Hospital took to integrate Lean into their culture and the benefits that accrued. Narendra Kini, MD, former CEO at Miami Children’s Hospital, part of the Nicklaus Children’s Health System in Miami, Florida explains how [...]

Edward de Bono – Six Thinking Hats

Got a hard problem to solve? How do you get everyone’s point of view while covering all aspects of the problem? The Six Thinking Hats may help you. Six Thinking Hats is a system designed by Edward de Bono, the world’s leading authority on thinking.  Edward de Bono’s Six Thinking Hats divides thinking into six [...]

Stakeholder Engagement – Increasing the Success of your Project

If you are not actively identifying your stakeholders and engaging them as you conduct your project, you may be increasing the likelihood of failure.  Projects would certainly be easier if it weren’t for people, those who have an interest in your project – the stakeholders. Dr. Mike Clayton, CEO and founder of OnlinePMCourses and a [...]