May 15, 2024

2:00 pm (central)

Presented by: Joel Smith



Countless improvement projects start with a realization - either formally through control charts or informally through observations - that the process is wildly unstable and unpredictable. Getting good data and assessing the impact of potential solutions requires a stable, "clean" process to make the signal easy to separate from the noise. So, how do you get out of this sea of chaos before starting on an analytical approach? This webinar will present a method for variation reduction to accomplish just that - and many times deliver big results rapidly.

Joel Smith Bio

Joel Smith is Director of Continuous Improvement and a Master Black Belt with Keurig Dr Pepper Inc., where he leads teams to pursue excellence through customer-focused, data-driven decision-making. Prior to joining the company in 2016, he spent over a decade with Minitab Inc. in a variety of roles where he trained and advised numerous improvement professionals in addition to regular speaking engagements. He co-authored the Applied Statistics Manual and writes the Random Thoughts column for Six Sigma Forum magazine. Joel has twice chaired the Lean and Six Sigma World Conference and has chaired the ASQ Statistics Division in addition to currently chairing ASQ’s Hunter Award committee.

He graduated with a bachelor’s degree in chemical engineering from Rose-Hulman Institute of Technology and a master’s degree in statistics from Virginia Tech. He currently resides in Prosper, Texas with his wife Silvana and their two children.