ISSSP

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5W1H: Writing an Effective Problem Statement

“I KEEP six honest serving-men (They taught me all I knew); Their names are What and Why and When And How and Where and Who.” From “The Elephant’s Child” in Just So Stories, 1902, Rudyard Kipling. This video from Quality Hub India, with a realistic example, presents how to use 5W1H to write an effective [...]

ISSSP Is Seeking Webinar Presenters

The International Society of Six Sigma Professionals (ISSSP) is seeking experienced professionals to deliver webinars for its continuing monthly webinar offerings.  You can find out more at the following link. Webinar presenters receive a one-year free Professional membership to the ISSSP organization. Webinars use the GoToMeeting platform and are 45 minutes long, with up to [...]

Finding the Average Wait Time: Little’s Law

Queuing Theory is the study and analysis of waiting lines and uses mathematics to predict queue lengths and waiting times. This is important in the design and operation of many businesses such as theme parks, airports, call centers, and many others. However, you don’t need a degree in operations research to determine average wait times [...]

Comprehensive Online Guide for Statistical Analysis: NIST Engineering Statistics Handbook

The National Institute of Standards and Technology (NIST) has spent decades developing and maintaining the most comprehensive, free guide for statistical analysis available. While the intended audience is listed as scientists and engineers, the handbook will be of use to anyone having to conduct statistical analysis.   As you can see, the handbook chapters lay [...]

Simulation – A Valuable Tool

Discrete Event Simulation can be defined as a mathematical or logical model of a system that portrays that system’s state changes at given points in simulated time. What are some of the benefits of simulation? What If Scenarios Test of potential solutions/what if scenarios without impacting the actual system Waste Identification Determination of process bottlenecks [...]

Register for ISSSP Webinars

ISSSP, the non-profit International Society of Six Sigma Professionals providing a forum and resources for Lean, Six Sigma, and Operational Excellence practitioners, is proud to announce its April webinar. We are honored to have Kim Roquemore, Director of Operational Excellence, LMH Health Systems be our speaker on Wednesday, April 17, 2019. The topic: Lean as [...]

Essential Project Elements: Creating a Work Breakdown Structure and a PERT Chart

A Work Breakdown Structure (WBS) divides a project into smaller, manageable pieces. It helps organize the work required.  A PERT chart works in concert with a WBS to organize and schedule required tasks. PERT stands for Program Evaluation Review Technique.   Nathan Garrett, a professor at Woodbury University in Burbank, California, uses a simple example [...]

TRIZ (The Theory of Inventive Problem-Solving)

TRIZ is a systematic approach to solving problems. It was invented by Soviet inventor Genrich Altshuller and his colleagues, starting in 1946. Altschuller reviewed 40,000 patents to determine the principles that were used for the inventions. As a result, he developed 40 principles of invention, coupled with a Contradictions Matrix. These are just a few [...]

Gain Access to ISSSP Lean Six Sigma Resources 24/7 as a Member

Did you know that ISSSP members have unlimited access to many Six Sigma resources, including over 1000 past presentations, webinars, white papers, and case studies? Learn more about membership here. Here are links to four key past presentations that are still relevant today from the areas of Human Resources, Lean in Pharmacies, Design for Six [...]

Register for ISSSP Webinars

ISSSP, the non-profit International Society of Six Sigma Professionals that provides a forum and resources for Lean, Six Sigma, and Operational Excellence practitioners, is proud to announce a series of webinars beginning in March. We are honored to have Steven H. Jones, Director of Concentrix and Delivery Excellence leader, kick off our series with a [...]