Privacy Policy

/Privacy Policy
Privacy Policy 2018-04-24T03:09:46+00:00

This Privacy Policy is part of and subject to the Terms and Conditions which can be accessed here.

The International Society of Six Sigma Professionals (ISSSP) has structured our web site so that, in general, you can visit ISSSP on the web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) we will use the information for the primary purpose for which you are providing it, as well as any other purposed stated herein.

  1. Awareness

    ISSSP provides this Privacy Policy to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.

    What Information We Collect

    On ISSSP's website or over the telephone, you are able to apply for ISSSP membership, participate in forum discussions, share your profile with other members and/or visitors, and access membership benefits. The types of personal information collected by ISSSP may include your name, your employer and job title, your contact and billing information for business and home (including telephone number and e-mail address), and your credit card information (if applicable). We will also require information needed to verify your membership at a specific level. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.

    Information Collected Through Technology

    When you use our website or services, we or our service providers may collect tracking information such as your browser type, mobile device, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the website. We may use this information for aggregate reporting. For example, we may want to know how long the average user spends on our website or which pages or features get the most attention. We use this information to make our website and other products and services more useful to you; to provide you with more effective customer service; to make the website or services easier to use by eliminating the need for you to repeatedly enter the same information; to perform research and analysis aimed at improving our products, services and technologies; and to display content and advertising that are customized to your interests and preferences.

    How We Use the Information

    ISSSP uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions requested by you, to communicate with you, and to offer and update you on ISSSP services and benefits. Credit card numbers are used only for payment processing and are not retained by ISSSP.

    As a benefit to ISSSP members, ISSSP will include your name and relevant biographical information in ISSSP directories as part of your membership fees. From time to time, we may also desire to contact you for market research purposes or to provide you with marketing information we think would be of interest to you. ISSSP will not reveal your personal information publicly or to any third party (except as stated below in Section 5 and within the agreed upon Terms & Conditions of membership), unless we receive your permission to do so. ISSSP will send newsletters, updates, and other communications using the email provided in your membership application (as part of your agreement to the Terms & Conditions). If at any time you would like to have your name removed from ISSSP lists and/or directories, please follow the directions given below in the "Choice" section (Section 2) of this document to opt-out of such contact.

    With Whom We Share the Information

    ISSSP will not sell, rent, or lease your personally identifiable information to others outside of ISSSP without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide to us with other ISSSP entities and/or business partners who are acting on our behalf to help us provide you with our products and services.

  2. Choice

    You may inform us if you choose to opt-out of partial or total contact from ISSSP, and we will use our best efforts comply with such requests promptly. This choice regarding communications from ISSSP may be offered on our membership and certification applications, registration forms or web pages, or at the bottom of online or off-line communications from us. If you have any difficulty exercising your choices, please send your request to info@isssp.org. You may also exercise your choices by contacting ISSSP by phone at (512) 387-5849 or by mail at International Society of Six Sigma Professionals, Inc., 2021 Guadalupe Street Suite 260 Austin, TX 78705 USA Attention: Customer Service.

  3. Access & Correction

    ISSSP strives to keep your information accurate, based on what you have provided to us. We will provide you with reasonable access to your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. If you are an ISSSP member, you can access your personal information by logging into MyISSSP with your user ID and password, and completing the fields listed under "Profile." You may also request a change in your personal information by contacting Customer Service either by e-mail at contact@isssp.org; or by telephone at (512) 387-5849.

  4. Security

    Any unauthorized access to or use of our website and other products or to the information collected and maintained by us should be immediately brought to our attention by contacting us via email at contact@isssp.org or by writing to us at International Society of Six Sigma Professionals, Attn: Security, 2021 Guadalupe Street Suite 260 Austin, TX 78705 USA. We will investigate, and, if necessary, take appropriate action.

    Your access to some services and content is password protected and restricted to members only. We recommend that you do not divulge your password to anyone. ISSSP will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. Sharing your user name and password is a violation of the Privacy Policy and the Terms & Conditions, which could result in termination of your membership without a refund. In addition, if applicable, you should remember to sign out of your ISSSP account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library.

  5. Cookies and Similar Technologies

    ISSSP uses cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our site and services. Additionally, we collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses. We also deliver advertisements and provide web site analytics tools on non-ISSSP sites and services, and we may collect information about page views on these third party sites as well.

    Most aggregate information is collected via cookies, web beacons and other technical methods. Web beacons (also known as clear gifs), in conjunction with cookies, are used to compile statistics about site usage. Web beacons are small pieces of data that are embedded in images on the pages of Web sites or applications. We or our service providers use these technical methods to analyze the traffic patterns on our website, such as the frequency with which our users visit various parts of our website and to measure site effectiveness or use of online services. We also use Web beacons in HTML e-mails that we send our visitors and members, who have agreed to receive e-mail from us, to determine whether our recipients have opened those e-mails and/or clicked on links in those e-mails. If you choose to furnish ISSSP with personally identifiable information, this information can be associated to the data stored in the cookies or Web beacons. These technical methods may involve the transmission of information either directly to us or to our service providers. These technical methods allow us to make our web sites and other products and services, and any e-mails you have agreed to receive, more interesting to you. You may render some Web beacons unusable by rejecting their associated cookies.

    We also use cookies to store, and sometimes to track, user information. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering or joining as a member to our website. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie contains a unique number that allows our website to recognize your computer. We use both temporary and persistent cookies; a temporary cookie tracks visitor activity during a session or visit and it expires when you close your browser. We use them to provide continuity for your visit as you visit web site pages. Persistent cookies allow us to keep track of your user name and password (if you are a member) so you don't have to re-enter that information each time you visit. The Help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our Site that are available to other visitors.

    You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies.

  6. Contact Information

    If you have any questions or comments regarding our Privacy Policy, please contact ISSSP at contact@isssp.org.

  7. Changes to this Statement

    If there are updates to the terms of this Privacy Policy, we will post those changes here.