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Thought Maps for Six Sigma Projects

How do you capture what occurred on a project in an easy-to-understand manner, communicate it, and document project questions such as what methods were used, what solutions were explored, and lessons learned? The answer is the Thought Map originally proposed and developed by Cheryl Hild, Doug Sanders, and Bill Ross in 2000. From project start [...]

Lean Thinking at Miami Children’s Hospital

Healthcare costs continue to soar. But one hospital system has combated the trend. Take a look at the journey Miami Children’s Hospital took to integrate Lean into their culture and the benefits that accrued. Narendra Kini, MD, former CEO at Miami Children’s Hospital, part of the Nicklaus Children’s Health System in Miami, Florida explains how [...]

Edward de Bono – Six Thinking Hats

Got a hard problem to solve? How do you get everyone’s point of view while covering all aspects of the problem? The Six Thinking Hats may help you. Six Thinking Hats is a system designed by Edward de Bono, the world’s leading authority on thinking.  Edward de Bono’s Six Thinking Hats divides thinking into six [...]

Stakeholder Engagement – Increasing the Success of your Project

If you are not actively identifying your stakeholders and engaging them as you conduct your project, you may be increasing the likelihood of failure.  Projects would certainly be easier if it weren’t for people, those who have an interest in your project – the stakeholders. Dr. Mike Clayton, CEO and founder of OnlinePMCourses and a [...]

The Six Sigma Dabbawalas of Mumbai

In this video from Samatvam Academy, we see how the lunchtime food delivery service in Mumbai, India is handled by the renowned dabbawalas. Mumbai middle class workers travel an average of three hours and spend eight hours or more at work. An on-time lunch at their workplace is important for 200,000 of them every working [...]

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December 2019 Webinar: Change Management and Leadership

ISSSP, the non-profit International Society of Six Sigma Professionals, providing a forum and resources for Lean, Six Sigma, and Operational Excellence practitioners, is proud to announce its December webinar. We are honored to have Stephane Deblock, Director Business Process Management and Lee-Anne Ostbey, Manager, both from Kaiser Permanente as our speakers on Wednesday, December 11, [...]

Honoring the Six Sigma Principles This Thanksgiving

As we take time with our family and friends this Thanksgiving, it's always important to remember the reasons we are grateful. As proud practitioners of the Lean Six Sigma methodology, we thought we would apply some of its general principles to this wonderful holiday. While one of Six Sigma's focuses is on the customer, we'll [...]

Decisions! Decisions! Decisions!

Do you need to make a decision? Are there multiple criteria? Are some of the criteria quantitative while others are qualitative? Are there a group of decision makers involved, some with differing opinions? What you need is Multiple Criteria Decision-Making (MCDM) or otherwise known as Multiple Objective Decision-Making. Much research has been done regarding this [...]

Accreditation Offered for Six Sigma Training Organizations

In a recent press release the International Society of Six Sigma Professionals (ISSSP) announced it was launching accreditation for Six Sigma training organizations starting on November 14, 2019.   It does this after careful consideration and expressed support. Members of the ISSSP Accreditation Advisory Committee will determine acceptance or denial of accreditation for organizations based [...]

Avoid Lean Six Sigma Failures and Achieve Success

Why do Lean Six Sigma programs often fail? And what are the main elements for a successful one? Lance Nicholls, MBA and Senior Director at Zenith Lean Training, uses the following outline to address why Lean Six Sigma Programs usually fail and what it takes to run a successful program. In the latter half of [...]