Webinar: Achieving Utmost Reliability via DOE

Presented by: Mark Anderson

Date: Wed, July 16, 2025, 2:00 PM - 3:00 PM Central Time

This talk provides a briefing on design of experiments (DOE) for rapid and effective screening, characterization and optimization of factors affecting reliability—a vital tool for Six Sigma professionals wanting to widen their horizons. The presentation covers a broad range of design of experiment (DOE) tools, including factorial design, Weibull regression, split plots for hard-to-change factors and response surface methods (RSM) for minimizing failure rates. Anyone tasked with improving reliability will benefit by learning how to make the most from every experiment via these multifactor testing methods.

About the Presenter

Mark is an Engineering Consultant at Stat-Ease, Inc. Before joining the firm, he spearheaded an award-winning quality improvement program for an international manufacturer, generating millions of dollars in profit. He offers diverse experience in process development, quality assurance, marketing, purchasing, and general management. Mark is also the lead author of three books and has published numerous articles on the Design of Experiments (DOE). He is also a guest lecturer at the University of MN Chemical Engineering & Materials Science Department and the Ohio State University Fisher College of Business, and he teaches an annual course on DOE for the South Dakota Mines Department of Chemical and Biological Engineering.

Webinar: What is a High Reliability Organization (HRO)?

Presented by: Jim Bossert

Date: Wed, Aug 20, 2025, 2:00 PM - 3:00 PM Central Time

High Reliability Organizations exist everywhere but how did they attain that distinction?  In this presentation, the evolution of High Reliability Organizations will be discussed as well the characteristics of what one is.   Understanding the essential elements will help you understand the steps needed to help your organization attain the status of a High Reliability Organization.

About the Presenter

Jim Bossert is a Performance Excellence Manager with John Peter Smith Hospital in Fort Worth. Prior to that Jim was a Lean Six Sigma and Change Management Master Black Belt for High Reliability Initiatives at the Joint Commission Center for Transforming Healthcare.

In this role, he was responsible for leading and coordinating activities supporting the adoption of high reliability practices with hospitals and state hospital associations. He has been actively involved in quality and process improvement in all levels of management for over 35 years. He has presented at numerous conferences as well as written papers and webinars to share with others his learnings. His experiences in a variety of industries have allowed him to help many diverse industries in the implementation of Rapid Process Improvement. Some of these industries are automotive manufacturing and design,  chemical and process manufacturing, mobile phones, banking and finance, performance excellence consulting, software development and teaching.  Dr. Bossert has certified Green Belts, Black Belts and Master Black Belts in these industries.  He was named Quality Magazine’s Quality Professional of the Year in 2018.

Jim has authored the Supplier Management Handbook (6th  Edition) and  Supplier Certification among other books.  He is an ASQ Fellow, he received the Distinguished Service Medal from ASQ in 2012.  Dr. Bossert received his MBB from GE. He is the past editor of the Six Sigma Forum magazine.  Jim received his PhD from Indiana State University in Technology Management specializing in Quality Systems. He received his MS in Applied Math and Statistics from the Rochester Institute of Technology.  He is an ASQ Certified Quality Engineer, Certified Quality Auditor, Six Sigma Black Belt, Six Sigma Master Black Belt, and Certified Quality Manager/Operational Excellence.  He  also has his CHPQ certification.