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Lean Six Sigma in College Admissions

College admissions is a great non-manufacturing example for the application of Lean and Six Sigma. We’ll look at three examples: one from the United States, another from Nigeria, and a final one from Canada. Admissions Application: United States This is a project presentation titled “Applying the Six Sigma Methodology to Improve the Admissions & Financial [...]

Virtual Brainstorming

In an earlier blog we discussed brainstorming. However, the focus was on in-person brainstorming. As more and more people work remotely, it’s time to discuss virtual brainstorming. While there are common themes throughout, we take a look at what three experts have to say about brainstorming in a remote environment. Finally, we provide an introduction [...]

Coefficient of Variation as a Response: Not Always

The coefficient of variation (CoV) is defined as the ratio of the standard deviation to the mean. It measures the extent of variability in relation to the mean and has been recommended to be used as a metric in many applications. However, in some instances, it may be a misleading measure. We discuss that here [...]

2021-10-18T07:45:31-06:00By |Tags: |0 Comments

Lean and Six Sigma in Blood Services

The process of giving blood, separating it into its vital components, and storing and shipping it are all processes that lend themselves to improvement through Lean and Six Sigma methodologies. We’ll take a look at Lean and Six Sigma in transfusion services, blood bank management, and blood donor flow. Finally, we include a short video [...]

Continuous Improvement at Swiss Post Solutions

Swiss Post Solutions (SPS), an outsourcing provider for business process solutions and document management, is a Switzerland Postal Service (Swiss Post) company. SPS employs continuous improvement to enhance its document management solutions. In a short video, Jörg Vollmer, CEO, says continuous improvement is their method for ensuring high quality processes and efficiency in the process chain.  [...]

Continuous Improvement in Mining

Mining can be complex and challenging. Continuous improvement programs enhance production, lower costs, reduce waste, increase safety, and save time. We’ll hear about several continuous improvement mining programs from South Africa (Platinum), Kyrgyz Republic (Gold), and Columbia (Coal). Then we’ll explore DMAIC and Design for Six Sigma (DFSS) in an extensive case study from the [...]

Beyond the 5 Whys

We’re all familiar with the 5 Whys as a path for root cause analysis. But is it enough? What’s beyond the 5 Whys? Are there times they shouldn’t be used? Are there other alternatives? We’ll explore those questions and provide answers from experts. First, Paul Allen, Lean Six Sigma consultant of Allen and Partners Limited, [...]

First Time Yield and Rolled Throughput Yield

First Time Yield and Rolled Throughput Yield are two important standard yield metrics for processes.  First Time Yield (FTY):  The ratio of the number of good “units” coming out of the process to the number of “units” going in. Rolled Throughput Yield (RTY): The probability that the process produces a good “unit” the first time [...]

Control Chart Assumptions

What assumptions must be met to use a standard control chart? What should you do if one or more are not satisfied? We will focus on the Individual’s Control Chart. Three requirements must be met. Independence Normality Subgroup size (n = 1) Independence Independence occurs when the position of one data point does not influence [...]

The Caterpillar Production System

Continuous Improvement at Caterpillar includes Six Sigma, Lean, and the Caterpillar Production System (CPS). We will cover all three using various sources. Six Sigma:  They initiated their Six Sigma Program in 2001. Caterpillar had a long road in front of it, but the initial rollout of 6 Sigma used more than 300,000 hours of training [...]

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