The global telehealth market was estimated at USD 101.2 billion in 2023*. We’ll examine applications of Lean Six Sigma in telehealth and finish with a video on bringing high-tech healthcare to India’s poor.

 *Source

 

Using the DMAIC Model in Telehealth

In a report titled “Implementation of Telehealth Clinical Nurse Leader Interventions to Reduce Rehospitalizations in Rural Home Health Patients,” author Briana White discusses using the DMAIC model to ensure sustained quality improvement in the use of telehealth calls regarding admission to home health.

The report includes:

  • Fish Bone Diagram for Implementation of the Clinical Nurse Leader (CNL) Role in Telehealth
  • Voice of the Customer Plan
  • Days Until Rehospitalization
  • Hospice Referral: Yes or No
  • Diagnosis Categories for Rehospitalized Patients
  • Telehealth Guide
  • CNL Intervention Summary and Themes

Copy and paste the following link into your browser to read the report.

 

Telemedicine Black Belt Project

In a presentation titled “Telemedicine Black Belt Presentation” author Bryan T. Arkwright outlines a telemedicine black belt project.

The presentation includes;

  • Top 3 Telehealth Failures
  • Lessons Learned and Successes
  • Rapid Telehealth Development Cycle
  • Telehealth Readiness Factors
  • White Board Process Mapping
  • Work Plan

You can access the presentation here.

 

Telemedicine Programs as an Effective Alternative to Clinic Visits for Post Surgery Follow-up

 

A news article titled “Telemedicine programs provide effective alternative to clinic visits for plastic surgery follow-up” discusses the results of a quality improvement study.

 

“Borrowing a quality improvement and defect reduction process that has proven effective in the business and manufacturing sectors (the Lean Six Sigma framework), the researchers developed a "testable workflow" for telehealth visits.”

 

"These results show that plastic surgery telehealth can enable real-time clinical decision-making, expand access to providers, and decrease patient travel and wait times,"

 

You can read the article here.

 

Bringing High-Tech Healthcare to India’s Poor

In a video from Bloomberg Quicktake Dr. Sabahat Azim takes us through his founding program for bringing high-tech healthcare to the poor in India.

You can watch the video here.