Process Improvement Begins With a Strategy and Involves Leadership 07 apr 04 Presented By Rick Murrow
Project Selection: Benefiting the Business While Enhancing Customer Satisfaction 05 oct 04 Presented By Rick Murrow
Benchmarking and Improvement of Process Improvement Rigour Using Six Sigma Presented By Kalpan Raval, Rosmary Hegde
Understanding the Differences Between Demand Flow Technology, Lean, and Other Manufacturing/Service Initiatives
