Ten Ways to Screw Up Your Voice of the Customer
A presentation on Ten Ways to Screw Up Your Voice of the Customer by John Mitchell.
A presentation on Ten Ways to Screw Up Your Voice of the Customer by John Mitchell.
A presentation on Transactional Six Sigma Payroll Case Study by Mike Elliott.
A presentation on Introduction to SCOR.
A presentation on Lean and Six Sigma Integration by Johan Denecke.
A presentation on Developing an Innovation Deployment Strategy by Donald Lynch.
A presentation on KEPNER and FOURIE Thinking Technology: Accelerating Lean Six Sigma by Keith Pelkey.