|About Yourself / Bio
|Prosper, TX, US
|Years of Experience
|Operational Excellence Experience & Interests
|I am and throughout my career have been a leader and student of continuous improvement methods, with a strong passion for delivering customer value and driving out waste. The belief that only the customer can determine value and that eliminating root cause is dependent on data-based decision making and respect for employees is what powers my determination to always strive to do things better as an organization. I have spoken at multiple national and international events on using data analysis, Lean thinking, and Six Sigma principles to drive excellence in any organization, and bring fun and energy into topics that many would find bland or academic. I am passionate about improvement and about the power of the tools that achieve it! I am the author of the Random Thoughts column in Six Sigma Forum magazine and the Applied Statistics Manual.