Measurement Challenges – How to Select Metrics for Improving Processes in the Services Industry
A presentation on Measurement Challenges – How to Select Metrics for Improving Processes in the Services Industry by Fabrizio Pellizzetti.
New Tools to Find & Prioritize Improvement Opportunities
A presentation on New Tools to Find & Prioritize Improvement Opportunities by Matt Hansen.
Common Mistakes in Experimental Design (DOE nots!)
A presentation on Common Mistakes in Experimental Design (DOE nots!) by Mark J. Anderson.
Six Sigma Tools to Forecast Labor
A presentation on Six Sigma Tools to Forecast Labor by Brent Weichers.
Monte Carlo Simulation for Six Sigma
A presentation on Monte Carlo Simulation for Six Sigma by Ernesto L Garcia C.
Rethinking Operational KPIs
A presentation on Rethinking Operational KPIs by Matt Hansen.