ITIL and Six Sigma
A presentation on ITIL and Six Sigma by Richard Paxton, Ronnie Caropreso.
Hurricanes! Floods! Power Outages!!! Maintaining Customer Service
A presentation on Hurricanes! Floods! Power Outages!!! Maintaining Customer Service by Connie Haynie, Nelle Eargle.
Incorporating the Customer into the Six Sigma Process: The Why: Tools and Techniques
A presentation on Incorporating the Customer into the Six Sigma Process: The Why: Tools and Techniques by Charlie Johnson.
Six Sigma at Ford Revisited
A presentation on Six Sigma at Ford Revisited by Kennedy Smith.
Make these changes to cut delays, diversion hours
A presentation on Make these changes to cut delays, diversion hours by Mary Porter, Patricia Bunce.
Lean Six Sigma and Mentoring
A presentation on Lean Six Sigma and Mentoring by Jeffrey T.Kuc.