Lessons from Complexity: Keep or Cut Unprofitable Customers Presented By Michael George, Stephen A. Wilson
Building a Business Process Framework is Essential to Sustaining Success with Six Sigma Presented By George Byrne
To Reduce or Not To Reduce… The Effects of Eliminating Insignificant Factors From Empirical Mathematical Models Presented By John Gomez
Are Six Sigma and Lean Manufacturing Really Different? Are they Synergistic or in Conflict? Presented By James Bossert, Mark Pomeroy
Lean Six Sigma: Panel Discussion – Recommended Books for Lean Six Sigma Presented By Ramon Leon, Willie Kearney
