The Role of Six Sigma in Achieving Business and Quality Improvement: Healthcare Industry Presented By Don Redinius
Introduction to Lean Thinking, Key of Industrial Sustainable Development Presented By Dominique Hondermarck
New Ways to Use Online Panels, VOC for Services: Is it Really Different? Presented By Donna Coburn, Gerry Katz
IDEALYST – Building on our Clients’ Ideas, Who is your Customer? Presented By Carmel Dibner, John Mitchell