Incorporating the Customer into the Six Sigma Process: The Why: Tools and Techniques
A presentation on Incorporating the Customer into the Six Sigma Process: The Why: Tools and Techniques by Charlie Johnson.
Being Smart About Interpreting Survey Results
A presentation on Being Smart About Interpreting Survey Results by Rob Brogle.
Process Excellence: Elevating Six Sigma from the Project to the Process
A presentation on Process Excellence: Elevating Six Sigma from the Project to the Process.
Decision System Analysis: The Gage R&R in a Transaction Environment
A presentation on Decision System Analysis: The Gage R&R in a Transaction Environment by Rose Condon.
Improving Value Capture through Price and Mix Management at DuPont
A presentation on Improving Value Capture through Price and Mix Management at DuPont by Michael Dubnansky, Michael Fagle.
Understanding the Intangible: A Six Sigma Approach to People
A presentation on Understanding the Intangible: A Six Sigma Approach to People.
IT Project Prioritization Process
A presentation on IT Project Prioritization Process by Ed Wern.
ITIL and Six Sigma
A presentation on ITIL and Six Sigma by Richard Paxton, Ronnie Caropreso.
Hurricanes! Floods! Power Outages!!! Maintaining Customer Service
A presentation on Hurricanes! Floods! Power Outages!!! Maintaining Customer Service by Connie Haynie, Nelle Eargle.
An Executive Overview of Six Sigma Case Studies: Statistical Results
A presentation on An Executive Overview of Six Sigma Case Studies: Statistical Results by Jennifer Atlas.