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Customer-Focused Improvement

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Delivering Customer Value

Presented By David Larsen

A presentation on Delivering Customer Value by David Larsen.

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Accelerate Strategic Initiatives 2001 Micrografx Products 2005 AIT Group Overview Accelerating Business Benefits 2006 Phoenix ASQ Newsletter Achieving Sustainable Business Results Accelerating and Revitalizing Lean Six Sigma 3M Six Sigma Actuarial Sofware Survey 2006 Benchmark Report: Six Sigma Programs AI and Its Risks Accelerating Performance Improvement 1.5 Sigma Shift Advanced Innovation Methodolgy A Process Approach to Six Sigma 1.5 Sigma Shift Origins 2001 Iomega Six Sigma snapshot 360 Degree Process Mapping 2005 State of Six Sigma 12 Key Requirements for Six Sigma Success 2000 Minitab Overview 7-Eleven 1.5 Sigma Shift Technical Shortcomings 14 Key Questions for Finding Process Knowledge 2001 Corporations Using Micrografx Products Access Business Group 5 Whys Analysis and Poke Yoke Agile Actuaries 2003 Training Bootcamp Overview Accounts Receivable 15 Ways for Successful BPM 2002 e-Learning Course 2009 Lean Six Sigma Training Solutions Achieving Process Stability Advanced Innovation Methodology @Risk Software Application Actual Survey - Unknown Company - Emplyee Satisfaction Abbott International A New Instructional Model 2002 Six Sigma e-Learning Program 2003 Six Sigma Survey 2003 ISSSP Founder Interview Actuarial Software @Risk Software

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