Members

Six Sigma in the Data Warehousing Domain: An IT Case Study

Critical Factors for Effective Six Sigma Program Management and Deployment

IT Service Management Process Improvement

Forecasting Call Volume for Service Desks

One Set of Numbers: Common Operational Definitions for Reporting – The Language of Success

SWOT, QFD, and Balanced Scorecard: Integration

Lean Six Sigma Integration at Boeing

Performance Management and Six Sigma

Six Sigma at Cooper Cameron

Motorola’s Six Sigma Journey and Six Sigma Renewal