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Using Six Sigma in the Emergency Medical Department: 3 Case Studies-1

Lean Six Sigma for Service Environments

Lean and Six Sigma Integration: Implementation – Battery Company Example

The Design for Six Sigma (DFSS) Approach: Step by Step

Lean and Six Sigma Program Overview – Tracking results and sharing best practices

Hoshin Planning: Making it Work, Challenges and Success Factors

The Virtual Customer: A Technical Review of Web-based Tools for Customer Input for Product Development

Six Sigma in Healthcare: Adapting GE’s Lesson – Vertua Health

IT Performance Management: The IT Balanced Scorecard and Six Sigma

Business Process Re-engineering: The IT Balanced Scorecard and DFSS – Aligned Process Improvement in IT