Webinar: Lean Six Sigma in the Healthcare Industry: Barriers to Implementation

There are many barriers to implementing Lean Six Sigma in healthcare. This webinar will discuss the following topics:

  • Quick Wins Grab Attention: Pick a few key projects that can be completed within 3-4 months, projects that can show the value of a Lean Six Sigma program and advertise across the organization
  • Leadership lacks understanding of what Lean Six Sigma is and how to implement
  • A consistent and strong change management strategy is needed
  • Train your middle management (directors and managers) in lunch and learns or half-day workshops on the key elements of what Lean Six Sigma is and offer them continuing education credits
  • Make sure your process improvement department has a clear return on investment so when budget cuts come you can justify your existence

Healthcare costs continue to rise, with not much progress toward safer systems (from the 1999 IOM report “To Err is Human.”) Lean Six Sigma projects that are focused on dollars and safety can improve hospital processes and systems to reduce cost and increase safety for patients.

Real-life stories and examples of how to implement Lean Six Sigma in healthcare systems. Proven strategies will be shared, and a discussion of possible barriers that can be overcome with the right implementation strategy.

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Bob Conrad
Bob Conrad

About Bob Conrad

Bob Conrad is the president and CEO of Verticle Change and a Lean Six Sigma Master Black Belt. Bob started Verticle Change to fill a critical gap in healthcare to ensure organizational strategies and initiatives could be implemented with speed and quality results. Bob has a passion for healthcare organizations and understands the complex challenges healthcare practitioners face every day.

Early in his career while working at DuPont, he observed challenges senior management faced when implementing new processes. These experiences motivated Bob to pursue a degree in industrial-organizational psychology. His research centered on understanding key factors that drive organizational change and which tools would encourage building both an awareness and desire for change in complex organizations. This motivated Bob to further his education and become a Lean Six Sigma Master Black Belt.

Bob has assisted large healthcare systems to achieve a range of $2M to $20M in combined savings and improved net margin. He is the go-to person for large healthcare system CEOs that struggle trying to turn around key departments in their organization. Bob has experience in Ambulatory, Operating Rooms, Pharmacy, Inpatient/Outpatient units, Revenue Cycle, Supply Chain, IT, and EHR implementations within healthcare. Bob has also worked with large healthcare insurance organizations that include hospital system health plans and Highmark Blue Cross Blue Shield.

Bob’s knowledge and experiences in change management and Lean have led to successful projects in a variety of industries: Hi-Tech Manufacturing (Nokia), Mining, Chemicals, Oil and Gas, and Financial Institutions.