Be Among the Leaders

ISSSP brings you the most comprehensive three-day offering of growth opportunities designed for individuals and companies at all stages of the business improvement process.

An Unparalleled History of Leadership

Larry Bossidy

Larry Bossidy

Tim Tyson

Tim Tyson

Graham Richard

Graham Richard

Jack Welch

Jack Welch

Enjoy three action-packed days…

  • Presentations
  • Roundtables
  • Book Signings
  • Dine Around
  • Workshops
  • Networking Activities
  • Discovery Showcase
  • Six Sigma Executive Overview

…multiple themed tracks…

  • Enterprise Transformation
  • Leadership for Effective Change Management
  • Innovation to Drive Growth
  • Driving Strategy and Execution with Performance Excellence

June 23, 2002

Time Title/Topic
6:00 - 10:00pm Registration Reception & Dinner

June 24, 2002

Time Title/Topic
6:30 - 8:00 AM Conference Breakfast
7:30 - 8:30 AM

Networking & Six Sigma Showcase

8:30 - 8:45 AM

Opening Remarks - Mastering Excellence

Dick Smith, Partner, Strategic Change Practice and Partner-in-Charge of the Center of Excellence for Six Sigma Process Improvement Washington Consulting Practice, PwC Consulting

8:45 - 9:30 AM

Raytheon Six Sigma

Dan Burnham, CEO, Raytheon

9:30 - 10:15 AM

Operational Excellence within GlaxoSmithKline's Manufacturing & Supply Organization

Tim Tyson, President, Global Manufacturing & Supply, GlaxoSmithKline

10:15 - 11:00 AM

Networking & Six Sigma Showcase

11:00 - 11:45 AM

Steering the Enterprise Business Performance Approach

Bob Blyskal, Executive VP, Operations & Technology, Merck-Medco

11:00 - 11:45 AM

Deployment Approach - From Initialization to Self Sufficiency

Don Redinius, Managing Partner, Six Sigma Qualtec

11:00 - 11:45 AM

Leading Change: Constancy of Purpose and Continuing Acceleration

Tom Gurd, VP Quality & Business Excellence, Dow Chemical

12:00 - 12:45 pm

Alignment of Corporate Strategies with Six Sigma

Grady Means, Managing Partner, Washington Consulting Practice, PwC Consulting

12:00 - 12:45 pm

The Synergy of Six Sigma and Lean: The Power to Drive Sustain Value Creation

Michael George, CEO, George Group

12:00 - 12:45 pm

Six Sigma in the Public Sector

Mike Mears, Director, CIA Leadership Academy

12:45 - 1:30 PM Conference Lunch
1:30 - 2:15 PM

Six Sigma in Government

Graham Richard, Mayor Ft. Wayne, Indiana

1:30 - 2:15 PM

Six Sigma: Improvement Methodology or Cultural Change?

John Desmarais, CEO, Commonwealth Health Corporation

2:15 - 3:00 PM

Networking & Six Sigma Showcase

3:00 - 3:30 PM

Passion - To Get Performance: What REAL Leaders Do

Robert Blaha, President, Human Capital Associates and Roxanne O'Brasky, President, ISSSP

3:30 - 5:00 PM

Six Sigma with Jack Welch

A 45-minute moderated session plus a 45-minute panel and audience participation Q & A with our Honored Guest. Leadership Award presented to Jack Welch by ISSSP President, Roxanne O'Brasky

5:15 - 6:00 PM

Book Signing with Jack Welch

Receive a personalized, autographed copy of Straight from the Gut by Jack Welch.

6:00 - 7:00 PM

Mingle with Jack Welch

Networking Reception with Jack Welch. Hosted by BMG

June 25, 2002

Time Title/Topic
6:30 - 7:30 AM Conference Breakfast
7:30 - 8:30 AM

Networking & Six Sigma Showcase

8:30 - 9:15 AM

Update on 6 Sigma Supplier Deployment at Caterpillar

Daniel Murphy, VP, Global Purchasing, Caterpillar Inc.

8:30 - 10:00 AM

Project Identification and Definition Workshop

David Silverstein, CEO, Breakthrough Management Group Inc.

9:15 - 10:00 AM

The Road Less Traveled - Six Sigma in Healthcare

Joe Calvaruso, CEO, Mount Carmel Health System

10:00 - 11:00 AM

Networking & Six Sigma Showcase

11:00 - 12:00pm

Roundtable Discussions

Six Sigma Success in Financial Services Linking Six Sigma and Baldridge Excellence Factors Overcoming the Obstacles to "True" Success Understanding Process Management's Relationship to Six Sigma: BACK TO THE FUTURE!! HR and Six Sigma: Rewards, Recognition, Motivation and Compensation Six Sigma and Strategic Alliances: Managing Value Streams and Relationships for Optimal Performance Value on Investment (VOI) - Business Process Management: Why is BPM the Catalyst for Achieving Six Sigma? Accelerating Business Results with Six Sigma Building a Resource Network for the Six Sigma Community

12:00 - 1:00 PM Conference Lunch
1:00 - 2:00 PM

Roundtable Discussions

Six Sigma - Your Role in Keeping it from Becoming Just Another Fad Business Results - The Financial Impacts of Six Sigma Project Selection: Finding Bad Projects Before They Find You Maintaining Momentum of your Six Sigma Effort, Year 2 and Beyond Six Sigma 2010 - How Can We Shape the Evolution? The Integrated Approach to Problem Solving Using Key Performance Indicators and Ensure the Sustainability of Major Change Programs Certification: Are Your "Belts" Fit? Using WorkOut™ Tools to Shape a Vision for Certification

2:30 - 3:15 PM

Using Six Sigma to Improve Engineering Capabilities

Linda Mills, VP Six Sigma, TRW

2:30 - 3:15 PM

Deploying Six Sigma in a Mortgage Bank

Randy Canfield, VP Six Sigma, IndyMac Bank and Larry Ciolek, MBB Consultant, Six Sigma Academy

2:30 - 3:15 PM

Successes & Pitfalls: Lessons Learned in Implementing Six Sigma

Daniel Varnum, VP — Performance Excellence, Wellmark Blue Cross and Blue Shield Ellen Gaucher, Group VP Operations Quality & Customer Satisfaction, Wellmark Blue Cross and Blue Shield

3:15 - 4:15 PM

Networking & Six Sigma Showcase

4:15 - 5:00 PM

Digital Tools to Sustain Your Six Sigma Deployment

Terry Buske, Six Sigma Academy

4:15 - 5:00 PM

BizFlow: REAL Business Process Management for DMAIC

Linus Chow & John Salimbene, Handysoft

4:15 - 5:00 PM

Worldwide Implementation Approaches to Six Sigma: A Cross-Cultural Perspective

Thomas Bertels, Rath & Strong

4:15 - 5:00 PM

Innovative Design for Six Sigma (I-DFSS)

Richard Chua, Executive VP & Managing Director, Juran Institute

4:15 - 5:00 PM

Six Sigma eLearning and Six Sigma ProjX

David Silverstein, CEO, Breakthrough Management Group Inc.

4:15 - 5:00 PM

Transactional Black Belts are Different: Six Sigma in Service and Transaction Environments

Bill Moore, Six Sigma Qualtec

4:15 - 5:00 PM

Application of DFSS to E-Business: DFSS @ e-Speed

Supriya Desai, PwC Consulting

June 26, 2002

Time Title/Topic
6:30 - 7:30 AM Conference Breakfast
8:00 - 9:15 AM

Organizational Challenges in Six Sigma Deployment Workshop

Warner Burke, Ph.D., Professor of Psychology & Education, Department of Organization & Leadership, Columbia University and Dick Smith, Partner Strategic Chance Practice and Partner-in-Charge, Six Sigma Center of Excellence and Jerry Blakeslee, Partner, Six Sigma Center of Excellence

8:00 - 9:15 AM

Beyond Six Sigma: A Holistic Approach to Improving Business Results

Pete Robustelli, Executive VP, Six Sigma Qualtec

9:30 - 10:15 AM

Six Sigma Deployment in Healthcare: The Role of Leadership

Alan Cooper, VP Center for Learning & Innovation, North Shore Long Island Jewish Health System

9:30 - 10:15 AM

Deconditioning Six Sigma Beliefs

David Silverstein, CEO, Breakthrough Management Group Inc.

10:30 - 11:15 AM

Six Sigma Facilitates Cultural Transformation at a Brazilian Insurance Co.

Antonio Cassio dos Santos, President and CEO, Veracruz

10:30 - 11:15 AM

Leading Strategic Breakthrough Improvement with Six Sigma

Alex Eksir, Director, Strategic Project Management, General Dynamics Advanced Info. Systems

10:30 - 11:15 AM

Expanding Service Quality for the New Millennium

Bill Rohan, VP, Property & Casualty Process Redesign, CNA Financial Corp.

11:30 - 12:30 PM

Leadership in Driving Strategic Process Improvement

Newt Gingrich, Former Speaker of the House and Strategic Advisor to PwC Consulting

12:30 - 12:45 PM

Closing Remarks

Roxanne O'Brasky, President, ISSSP

12:45 - 2:00 PM Conference Lunch