In this archived ISSSP Focused Session, Angie WX Ng, former Senior Master Black Belt at Seagate Technology details Seagate’s Six Sigma project to successfully accomplish this along with lessons learned.
These questions always amaze me. Why would data from people be any different than anything else. There is no special formula for averages for people generated data or standard deviation for people data. They are numbers and the tools don’t care where the numbers came from.
