Webinar: The Drive Toward Digital Operational Excellence: What is it, and what is the role of the process practitioner
The term Digital Transformation is everywhere but it means something completely different depending on both the organization and the leaders in which you may ask. However, if you examine what the expected outcome is you will universally hear the term “agility”. The ability to gather high fidelity insights on customers, markets, and business performance using data and then be able to act on it quickly is considered a strategic imperative. Speed is relative but certainly the expectation by companies is to move faster than they currently are able.
While it is true that powerful enabling technologies are very real there is also very real challenges in successfully deploying them. The role of the process practitioner has always been one of promoting velocity in business operations and now with the integration of these technologies the notion of Digital Operational Excellence is the logical evolution of augmenting human capital with intelligent automation methods and technology. This is the challenge. In this webinar we will explore the key changes that today’s practitioners need to fully grasp and further develop their respective skills to help their organization achieve its digital goals.